Our Diagnostics and Repair service will pinpoint and correct the reason(s) why you are having problems with
your computer; a Certified Computer Technician will determine the cause of any error messages, poor
performance, and other issues facing your PC. The technician will explain the problems that were found, and
provide you with a recommendation & estimate for repair.
In many cases, we are able to repair the computer during the diagnostic process; this means that you won't pay
for the actual repair.
Is your computer giving it's best performance? Our PC Tune Up™ service will optimize
your computer so that the hardware, operating system, and software work efficiently. A Certified
Computer Technician will:
Correct hard disk (HDD) errors
Improve hard drive speed for reading & writing files
Optimize virtual memory settings
Optimize start up and shut down timing
Remove unnecessary files and application programs
Quarantine and clean viruses/spyware/adware/malware
Install critical Windows Update patches
Clean dust and other contaniments inside the compuer case
Configure your computer to routinely perform limited self-maintenance
BEFORE YOU BUY A NEW COMPUTER, TRY A CLEAN INSTALL. This service will restore your computer to "like-new factory
condition". A Certified Computer Technician wil:
Backup non-system/-application files and user settings
Thoroughly erase/format your
hard disk drive (HDD)
Re-install your operating system (O/S)
Move non-system/-application files and user settings
back to your computer.
If you are having performance issues, error messages, virus infections, or other problems that seem irreparable, a
Techxperts' Clean Install may be your solution.
Please note the following:
You must provide a valid and licensed installation disc for the O/S
To quickly and easily get up and running on your computer system,
choose Techxperts System Installation. We will take the hassle and confusion out of
configuring your computer and installing peripherals such as the monitor, mouse,
keyboard, printers, scanners, speakers, cameras, external drives, and more. A Certified
Computer Technician will:
Setup your computer, monitor, mouse, keyboard and speakers
Install one (1) software application
Install one (1) external peripheral device
Install one (1) modem or router-modem
Configure your existing Internet connection
Setup automated file-backup for your My Documents folder
Please note the following:
Parts and equipment are not included in the price shown
PC must be properly functioning and free of viruses, spyware or malware and have no software or
hardware defects
Peripherals must be properly functioning and free of defects
You must provide the installation disc and/or drivers for peripherals
Upgrade your computer's internal components OR set up an external peripheral,
e.g. a printer or scanner. A Certified Computer Technician will install any one device including but not limited to:
Hard-disk drive (HDD)
Floppy drive
DVD drive
CD drive
Memory (RAM)
Expansion card
Printer
Scanner
External hard-disk drive
Please note the following:
Parts and equipment are not included in the price shown
Peripheral-installation available for in-home/-office service only
Techxperts will have your software ready-to-use in a jiffy. A Certified
Computer Technician will install and/or repair, configure, and update one (1) software
title. The technician will also add convenient desktop, start menu and quick launch bar
shortcuts for quick and easy access.
Please note the following:
You must provide a valid/licensed installation disc for the software
Connect multiple computers to the Internet, and share files & peripherals between computers with Techxperts Network
Installation service. We installl both wire-bound and wireless networks as well as converting wired
systems to wireless. A Certified Network Technician will:
Setup and configure your wireless router
Enable the router's firewall and wireless security encryption
Install wireless network interface cards (NICs) on all networked computers
Route network capables (for wire-bound systems)
Configure administrator user id and password for the router
Test and confirm Internet connectiom. peripheral communication, and file sharing
Please note the following:
Parts and equipment are not included in the price shown
Service includes connecting any combination of up to three (3) computers or peripherals, such as a printer or scanner.
$45 for each additional computer or peripheral
PCs must be properly functioning and free of viruses, spyware or malware and have no software or hardware defects
Our Network Diagnostics and Repair service will pinpoint and correct the reason(s) why you
are having problems with your network; a Certified Computer Technician will determine
the cause of any connectivity issues
facing your system. The technician will explain the problems that were found, and provide
you with a recommendation & estimate
for repair.
In many cases, we are able to restore the network's connectivity during the diagnostic process; this means
that you won't pay for the actual repair.
Add a compatible device to your existing functional network (wire-bound or wireless). A Certified
Network Technician will install one (1) device including but not limited to:
Router
Modem
Computer
Switch or Hub
Printer
Please note the following:
Parts and equipment are not included in the price shown
$45 for each additional computer or peripheral
PCs and peripherals must be properly functioning and free of viruses, spyware or malware and have no software or
hardware defects
Have confidence in knowing that your important computer files are always backed-up. Our Automated Backup service will routinely
back up your files and ensure that the back up copies are kept up-to-date. A Certified Computer Technician will:
Connect your external hard disk
Install necessary drivers
Configure the Windows Backup Utility to automatically store an unlimited number of files of your choice
Please note the following:
Parts and equipment are not included in the price shown
Service excludes backing up system files or application program files
$45 for each additional computer
PC and external hard disk must be properly functioning and free of viruses, spyware or malware and have
no software or hardware defects
Have confidence in knowing that your important computer files are always backed-up AND learn
how to do-it-yourself. A Certified Computer Technician will:
Connect your external hard disk and install necessary drivers
Configure the Windows Backup Utility to automatically store an unlimited number of files of your choice
Provide basic training on:
Creating and organizaing back up sets
Adding new files and folders to back up sets
Create or modify automatic back-up schedules
Restore files from back up sets
Give you a transcript of the training session instructions
Please note the following:
Parts and equipment are not included in the price shown
Service excludes backing up system files or application program files
$45 for each additional computer
PC and external hard disk must be properly functioning and free of viruses, spyware or malware and have no software
or hardware defects
Avoid permanently losing your important files in the event that your computer experiences a failure—such
as a crashed hard drive—or if files are accidentally deleted. A Certified Computer Technician will:
Backup an unlimited number of files and folders of your choice
Backup files and folders to your existing external hard disk
Provide you with a CD or DVD copy of the backed up files and folders
** $70 is the minimum price for in-home or in-office service and includes up to one (1) hour of service; the final
price depends on the amount of time that it takes for the backup process to complete. We can
provide an estimated time for completion once
we are at your home or office and examine the contents of your hard drive. If you choose to
decline the service, you will be charged only $45 for the service call . We recommend that
you bring your computer to our location for this service.
Please note the following:
Parts and equipment are not included in the price shown
Service excludes backing up system files or application program files
$25 for each additional computer
PCs must be properly functioning and free of viruses, spyware or malware and have no software
or hardware defects
Restore your non-system and non-program files from a Windows Backup Utility file (.bkf). A Certified Computer Technician will:
Backup an unlimited number of files and folders of your choice
Backup files and folders to your existing external hard disk
Provide you with a CD or DVD copy of the backed up files and folders
** $70 is the minimum price for in-home or in-office service and includes up to one (1) hour of service; the final
price depends on the amount of time that it takes for the backup process to complete. We can
provide an estimated time for completion once
we are at your home or office and examine the contents of your hard drive. If you choose to
decline the service, you will be charged only $45 for the service call . We recommend that
you bring your computer to our location for this service.
Please note the following:
Parts and equipment are not included in the price shown
Service excludes backing up system files or application program files
$25 for each additional computer
PCs must be properly functioning and free of viruses, spyware or malware and have no software
or hardware defects
Get the most out of your computer and application software; pick a topic and learn at your own
pace in the comfort of your home or office. A Professional Computer Instructor will train
you using an easy-to-understand approach that will improve your computer skills in a relatively
short amount of time. We can also provide you with a printed copy of the instructions
provided in the training session for only $10 per copy.
Your PC must be properly functioning and free of viruses, spyware or malware and have no software or hardware defects
Save money on computer training for multiple staff members or when learning together with family & friends;
pick a topic and learn at your own pace in the comfort of your home or office. A Professional Computer Instructor will train
your group using an easy-to-understand approach that will improve everyone's computer skills in a
relatively short amount of time.
* Price is per student per hour.
Printed manuals and instructions included
Minimum of four (4) students
You must provide the classroom facility and at minimum, one (1) computer for every (2) students
PCs must be properly functioning and free of viruses, spyware or malware and have no software or hardware defects
Get answers and important information about your home or office computer systems; a technology
expert will visit your location, take time to understand your needs, review your current system
and devices, advise you of your options, and work with you to choose the best course of action.
Please note the following:
Includes one (1) hour of consultation
$60 per additional hour (pro-rated every 15 minutes)
